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Pre Sale Questions
Q: “What types of vehicles do you export?”
We offer a wide range of products, including used cars, new energy vehicles (EVs), fuel vehicles, commercial buses, and construction machinery.
Q: “Which markets do you serve?”
Our main export regions include Southeast Asia, the Middle East, Africa, and South America.
Q: “What shipping methods are available?”
We support Ro-Ro(roll-on/roll-off), container shipping, and bulk transport, based on your needs and order size.
Q: “Do you provide after-sales support?”
Absolutely — we offer warranty options, spare parts supply, and technical consultation to support your operations.
Q: “What is your lead time for delivery?”
Lead time depends on vehicle type and shipping method, but generally ranges from 2 to 6 weeks.
Q: “How can I place an order?”
Simply contact our sales team with your vehicle requirements, and we will provide a tailored quotation and process guidance.
Q: “Questionable product quality?”
We can clearly stipulate the product quality standards in the contract and provide a vehicle quality inspection report issued by an authoritative organization; entrust a professional third-party inspection agency to conduct independent inspections before the vehicle is exported; agree on the warranty period and compensation terms for quality problems. If quality problems occur, we will bear the responsibility for repair, replacement or refund.
Q: “What guarantees are included when purchasing your car?”
1: Buy Sinosure.
2: 30-day guaranteed service.
3:Deposit Guarantee.
4:Free accessories when you sell a car.
5：Spare parts customization service.
6-month warranty service.